Terms & Conditions

All of the material on this site is intended as educational information only in regards to alternative healthcare options that are available to the healthcare consumer. The advice on this site and in all of Dr. Richard Hagmeyer’s, Dr Hagmeyer.com published works are intended solely for informational and educational purposes and are NOT intended to replace your doctor. The FDA has stated that only medications (drugs) can cure an illness or disease. The statements on this site have not been evaluated by the FDA and the products available on this site are not intended to diagnose, treat, cure, or prevent any disease. Please consult a medical professional if you have questions about your health. The information provided on this site and in all publications is intended to help you, help yourself.

Orders

Supplement orders are fulfilled Monday-Thursday. If you place an order on Thursday after 4pm, you order will not be shipped till the following Monday.

Payment methods and Billing

If you wish to purchase Products/services on DrHagmeyer.com, payment may be made by credit card, debit card or any other such method as we may introduce on the Sites in our exclusive discretion. We reserve the right to accept or refuse any payment made in any form. To purchase Products/Services on the Sites, you must provide valid credit or debit card information on the Site’s order form. This information includes, but is not limited to, your credit card number, the expiration date of your credit card, the CVV information, your billing address and the name as it appears on the card.

We currently accept the following credit or debit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, which is subject to change in our exclusive discretion. By submitting such credit or debit card information, you give DrHagmeyer.com permission to charge your purchases to the card that you designate on the order form. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) submitted on the Sites in connection with any purchase of Products, that the charges incurred by you on the Sites will be honored by your credit card company, you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Sites at the time of your order, and that the information you supply to us is true, correct and complete. We reserve the right to cancel any order, any time and for any reason. If your credit or debit card has already been charged and your order is cancelled, you shall receive a credit to your card account in the amount of the charge.

We will not be responsible (i) for any charges that your card issuer may apply to you as a result of our processing your order, (ii) if your card issuer refuses or fails to authorize payment by you, or (iii) for any delays or non¬delivery of Products that may arise due to any validation checks that may be carried out regarding your payment or identification. We may employ the use of third party services for the purpose of facilitating payment and the completion of purchases of Product on DrHagmeyer.com. By submitting the aforementioned information, you grant us the right to provide the information to these third parties, subject to the terms of our Privacy Policy. We reserve the right to refuse or cancel your order of Products if fraud or an unauthorized or illegal transaction is suspected.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your credit card or other approved method of payment will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in Product or pricing information; Product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit or debit card has been charged, we will issue a credit to your card in the amount of the charge.

Pricing or Typographical Errors

We work hard to provide accurate Product and Pricing information. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or Product information, DrHagmeyer.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Order Returns

You may return any unopened merchandise purchased from DrHameyer.com within 14 days of purchase. When accompanied by a receipt or packing slip, you will receive the refund in the original form of payment. Without a receipt or packing slip, you will receive a gift card or merchandise credit for the current selling price or sale price. Opened merchandise will not be refunded. DrHagmeyer.com reserves the right, at its sole discretion, to reject any return that does not comply with these requirements or in cases where it suspects abuse.

Services

Any service purchased must be used within 90 days. We do not issue refunds on any service including Case reviews if not used within this time period. In this situation, you will be given a merchandise credit to be used on a different service or product. If a High complexity (Signature program) case review has been purchased, and you decide not to proceed with the case review, you would be eligible to receive $195 for the appointment fee when cancelled within 72 hours. A $395 “review of records” will apply and will not be refunded if Dr Hagmeyer has already reviewed your records. If a low Complexity Case review is purchased and reviewed by Dr Hagmeyer, we are unable to issue a refund. Missed appointments for any reason are considered a “no show” and subject to a $300 rescheduling fee. Any Lab testing ordered and purchased is non refundable.

Quantity Limits and Items for Resale

DrHagmeyer.com reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied.

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